LastDodo site & app/Only place to report problems with auctions256 messages

It has already been mentioned by Catawiki that it is better not to send Dutch mail to France. I do not know whether it has anything to do with this.

NOW I know that Frenchmen have been complaining about their mail delivery for some time, regardless of whether it comes from the Netherlands or not.

I have already sent parcels to France via DPD several times - no complaints, no problems with delivery, good traceability, the costs are reasonable.

Ditto! But then with DHL or GLS.

Hallo, ik heb zondagavond (23/08) een kavel gewonnen met een Catawiki veiling. Normaal gezien ontvang ik dan nog diezelfde avond een nieuwe mail met de vraag om de gewonnen kavels te betalen. Probleem is nu dat ik die mail niet heb ontvangen en dus de gewonnen kavels niet kan betalen!

Ik heb maandagmorgen (24/08) reeds een mail gestuurd naar de veilingmeester, Mijnheer Jacques Pels, en er werd mij binnen de twee werkdagen een antwoord beloofd, maar ik heb op dit moment nog steeds geen antwoord ontvangen en kan dus mijn gewonnen kavels niet betalen!

Beste groeten,

Ben

Hello, I won a lot in a Catawiki auction on Sunday evening (23/08). Normally I will receive a new email that same evening asking me to pay for the lots won. The problem now is that I have not received that email and therefore cannot pay for the lots won!

On Monday morning (24/08) I already sent an email to the auctioneer, Mr. Jacques Pels, and I was promised an answer within two working days, but I still have not received a reply at this time and can therefore not use my won lots. Pay!

Kind regards,

Ben

My profile. Then click My auction purchases in the left menu.

Is there nowhere to pay?

Sorry to create another topic but the other was already closed.

Sorry for the fact that I accidentally created another topic in the wrong place.

for the following.

The buyer paid on August 4th and money was transferred by Catawiki according to my profile of auctions on August 19th and it is not in my account after a week and I I don't know who to contact.

Seller:Boutje

Total amount lots: € 50.00

Shipping costs: € 26.50

Auction costs (incl. VAT): - / - € 7.56

Paid out: € 68.94

Paid out on: 19-08 -2015 10:12:58 AM

Thank you in advance.

Inderdaad Arco, dankjewel! Ik heb het verschuldigde bedrag intussen overgeschreven!

Bijzonder want normaal gezien krijg ik steevast een mail met de vraag om de kavels te betalen. Deze keer zeker niet ontvangen en heb overal in mijn mailbox gezocht.

Soit, het probleem is opgelost, bedankt voor de snelle hulp!

Groet,

Ben

Indeed Arco, thank you! I have already transferred the amount due!

Special because normally I always receive an email asking me to pay for the lots. Definitely did not receive this time and have searched all over my mailbox.

Well, the problem is solved, thanks for the quick help!

Greeting,

Ben

@Seller: Bolt

You probably have not read the message below that closed message either, because you are now asking for the right way again.

Beste Ted.

Jawel dat had ik al gelezen, maar dit gaat om het gegeven dat ik op 18 augustus bericht kreeg van Catawiki dat er 68,94 is overgemaakt op MIJN rekening en dat het er een week later nog niet op staat, zoals al opgemerkt in mijn eerder bericht, met daarin een gedeelte van de mededeling van Catawiki. Niet over het feit dat er gewacht wordt op betaling van de koper, want ik kreeg al op 4 augustus bericht van Catawiki dat de koper had betaald. Dus het verschuldigde bedrag is al gestort op mijn rekening volgens Catawiki en ik heb al bericht gehad dat de daadwerkelijke ontvangst van de betaling van de koper gedaan was.

Vriendelijke groeten.

Dear Ted.

Yes, I had already read that, but this is about the fact that I received a message from Catawiki on August 18 that 68.94 has been transferred to MY account and that it is still not on it a week later, as already noted in my earlier message, containing part of Catawiki's announcement. Not about the fact that the buyer is waiting for payment, because I already received a message from Catawiki on August 4 that the buyer had paid. So the amount due has already been deposited into my account according to Catawiki and I have already been notified that the actual receipt of the buyer's payment has been made.

Regards.

Have you already checked whether you have entered the correct account number and have not made a typo?

Hello Steef, yes I double checked and everything was correct, but thanks for the suggestion.

Kind regards.

Dear Ben2,

I have now seen that you have succeeded in making the payment.

Kind regards,

Anke - Customer Support

Beste Boutje,

Ik heb u zojuist een bericht per e-mail gestuurd.

Met vriendelijke groet,

Anke - Customer Support

Dear Bolt,

I just sent you a message by email.

Sincerely,

Anke - Customer Support

Dear Anke.

Thank you for your answer and email, that was my first request, namely who I could contact with this question because I did not find out myself.

The only thing I received an answer from an administrator who probably assumed that I had not first made an effort to find out things myself and had not read the terms of use and apparently had not properly understood my clear question.

Best regards.

apparently misunderstood the clear question.

Certainly not your first post that was anything but clear. I have indeed misread the 2nd.

Be happy that your first post was closed immediately, so you ended up on the right path.

Dear ,

After payment I do not receive the address details from the seller. I also do not receive an answer to my emails to the auctioneer and customer service. Since I have to pick up the purchase myself, this is rather difficult. Please contact us by phone!

Kind regards

hello, had this problem before.

See;

forum.catawiki.nl/forums/37- problems-met-de-site-en-veilingen/ topics / 19243-manual-payment

You can also E-mail the seller,

Go to Profile

then Auction lot I bought

above right is the name that the seller is on Catawikki uses

then search for Catawikki members enter name

and then send an email to the seller

After payment I do not receive the address details from the seller

then search for Catawikki members enter name

I am already used to the fact that lots are simply not paid for, but in my opinion there are many, and since I am not the only one with that problem why is nothing being done about it, I think they are the protecting buyers too much (in my cases then) then you get the bailiff's story, I can already say that it doesn't help at all, even from my own experience. The buyers have to enter all their details to be allowed to sell, all personal information, the buyers do not have to, therefore you cannot contact those persons in question, it might not be such a one-way street if the buyers are the same must register as the sellers!

I had a dispute with a gentleman from France who simply does not have his package, and does not bother, because the package is there at the post office in his hometown . That package was sent on July 16, Catawiki said that I had to solve that problem, but if I don't have any information about that man, I cannot solve the problem, I emailed that man a few times and got no answer, Catawiki also received no hearing from that man. So he paid for the package, the item is in France at the post office, as it has not been returned.

I had emailed that man to email me his bank details so that I could return the money. to get rid of that misery, because I was no longer paid by Catawiki !! No mail from the man, nothing nada noppes, Catawiki also received no data or other mail from that man. I can tell you that by that kind of frills traveling to get my hair back. Anyway the man had received an ultimatum from Catawiki to send his details within 9 days, otherwise they would close the dispute !! I waited anxiously ..... I am still waiting now, the ultimatum has already passed a few weeks. I again sent an email to Catawiki and received an email back from Valerie that the dispute was closed for them because the man had not responded and that I would be paid, no! After a few days I sent an email to Catawiki again when I will finally get paid because it is now taking a very long time, I received an email back from Lisa: Dear Madam You will not be paid because a dispute has been opened from 18 August. ....... my pants fell off, you can guess what dispute this is about. In short, I am really fed up with this now, after sending an email almost daily just to get an answer what the purpose of this again is, no response. And I think this is really a Tros Radar story !!!

Maybe I will get the attention now !!!!!!!!

man this is so difficult here !! I am on a lot of forums, but can never put a quote here correctly ...!

What I wanted to ask is can you give a link to that "Search Catawiki for members" function please? Because I couldn't find it yet either.

And I forgot to thank you for your response. So with this; thanks.

Yes and now there is another message in there, what a cacaphony!

Not intended for you annemiekcaelen .

@ annemiekcaelen

I was just fled another sales site to avoid such things; there it is called paypal!

That really doesn't sound good.

Hoi beste,

Ik heb een probleem... Telkens ik mijn shop nakijk zou ik maar een 20 tal boeken te koop hebben. Dit terwijl het er in het echt over de 500 zijn. Hoe komt het dat al de rest niet meer zichtbaar is?

Ik heb niks verwijderd, ook geen bulk verwijderen. Als ik een excell overzicht aanvraag, krijg ik wel een heel overzicht.

Kortom: Help !

Groetjes

sandra

Hi dear,

I have a problem... Every time I check my shop I would only have about 20 books for sale. This while there are actually over 500. How come everything else is no longer visible?

I have not deleted anything, not even a bulk delete. If I request an excel overview, I do get a complete overview.

In short: Help!

Greetings

sandra

Would you like to temporarily close your shop via the shop settings in your profile and reopen it after half an hour? Your shop will be rebuilt in the marketplace ... Hopefully this trick will work.