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  • September 03, 2023 21:53
September 03, 2023 21:53
Why can't we as sellers post reviews about buyers of our items? I have received an order from a buyer who has seemed aggressive from the start and even accused me of it. So that's not right at all. In fact, I remain polite and decent despite his very unkind messages. And he doesn't pay properly and he doesn't respond either.
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September 04, 2023 01:07
If he doesn't pay, he's not a buyer. You can cancel the order, then he cannot provide feedback.

If there was a transaction, what do you think you would gain from posting a review? Who do you think reads them?
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September 04, 2023 07:09
JurjenB1973
If you receive negative feedback, you can respond to it.
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September 04, 2023 18:50
stripspeldjes

It really doesn't work that way. If someone orders something, does not pay and no longer responds to emails or messages, then there is indeed no other option than to cancel, but that person can certainly provide feedback. In those cases in my shop (fortunately incidental) where payment was not made and no response was received (anymore), no feedback was given. That leaves a feeling (for me) of who is that person and what was the purpose of that order. And that person does that more often at other shops. But something like this also happens on all kinds of sites such as marketplaces/bookstores, etc. The spirit of the times, so to speak...

Actually, I don't think the idea of JurjenB1973 is that crazy at all. There must be a possibility in a system that non-payers/non-responders receive "asterisks" in their profile for every message "not paid/no response until cancellation. Other sellers can also see that something is going on after an order and first ask such a buyer for an explanation before sending the invoice. Or something like that.
On the other hand, on LD it becomes a kind of Big Brother is watching you, but yes, ghost orders are just unpleasant and time-consuming.
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  • September 04, 2023 19:10
September 04, 2023 19:10
Hey nice! Finally someone who also thinks this is a good idea. YES!!!
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September 04, 2023 19:25
JurjenB1973

Don't celebrate too early, there are many members who may have a completely different opinion and view on things. And every change to Lastdodo's already complex system costs time and money...
And that's what the forum is for, to occasionally provide some ideas with words and answers.

Sometimes things are just a little different. When I was really annoyed by ghost orders, I managed to force responses in a way that I won't tell you. Sometimes people order something and regret it and simply no longer dare to respond, in addition to laziness. Shame .. And even once finally a response from a lady with apologies, her son with a form of autism had placed all kinds of orders via her PC, including with me, but also other buying sites. He was stressed.
I haven't done any quests since then.
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September 04, 2023 19:30
Mister JurjenB1973 read negative reviews to other shops, but these are also unfair as I can see. Everything delivered well and then give a negative? That is at most neutral if it is a bit late.

So ignore.
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September 04, 2023 23:37
It really doesn't work that way. If someone orders something, does not pay and no longer responds to emails or messages, then there is indeed no other option than to cancel, but that person can certainly provide feedback.
Is that right, Rene ? If the order has been canceled by the seller, there has been no transaction to review.

Other sellers can also see that something is wrong with an order and first ask such a buyer for an explanation before sending the invoice.
Do you really want to screen all buyers like this, Harry56?
Don't you give potential customers the benefit of the doubt? As the innkeeper is...

In general, it seems to me (as fazerco also observed) more useful to look at the feedback someone has given . They are often more revealing about their behavior and reliability as a buyer.
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September 05, 2023 01:39
stripspeldjes
You can also provide feedback if there has been no transaction (e.g. cancellation by the seller).
If a transaction does not go through, this must also be able to be assessed.
In a fair and objective manner...
But is everyone fair? Objectively?
So no.
What excuses you come across. And on both sides. Quite pleasant to delve into the feedback every now and then. What new excuses have now been added.
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September 05, 2023 08:13
stripspeldjes
You write

"Do you really want to screen all buyers like this, Harry56?
Aren't you giving potential customers the benefit of the doubt? As the innkeeper is..."""""|

I have been a member since 2008 and have experienced quite a few unpleasant things. That makes a person alert. The feedback system is available for both buyers and sellers. As a seller, I find it useful to view an order beforehand. but with care and no hasty conclusions. That has nothing to do with unnecessary screening.

I'm not giving any other information about what I know and examples, I'm just pointing out your wrong assumption regarding cancellation, it's okay that you don't know that, but why are you becoming so irritable?

If you had asked me for further explanation or another idea, fine, that's what this forum is for. I'm just saying that I think something is a nice idea, but that others may view it differently. To then receive a sentence with a question mark in response, which was not a question but a "tight" finger pointing, is not really nice. And to conclude with "as it is worth dot dot," certainly does not fit in this forum. Just as little as it is written in a discussion to IGNORE a member.
I also disagree with what Jurjen writes in his anger, I too had already seen his feedbacks. But is attempting to exercise rest and reflection over ??? No, right? Have I ever written something unpleasant to you? That's a question by the way. No one is perfect, including me.
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Rene
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September 05, 2023 11:16
Is that correct, Rene ? If the order was canceled by the seller, there was no transaction to review.

Yes that's right. As a buyer you can always provide feedback. Otherwise, as a seller you could easily avoid the fact that a rightly dissatisfied buyer can give feedback (by canceling the order).

As has been stated before: we have deliberately not made it possible to provide feedback to buyers. For two reasons: 1. You quickly get into blackmail-like situations (if you give me negative feedback, I will give it to you too) and 2. The feedback a buyer has is relatively less important because as a seller you can wait ship until the buyer pays (that's stronger evidence of reliability than a feedback score).
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September 05, 2023 15:34
Yes that's right. As a buyer you can always give feedback. Otherwise, as a seller you could easily avoid the fact that a rightly dissatisfied buyer can give feedback (by canceling the order).
I remembered that wrong then.
Does that mean that a seller can also set an order to canceled if it was previously set to shipped?
(I now realize that it is not mandatory to adjust the status, that indeed allows for subsequent manipulation.)

Harry56 From your feedback profile I understand that you are an exemplary seller. Not only because of the positive reviews, but also the way you respond to negative ones. That is precisely why I was surprised that you (with all that experience) support Jurjen's suggestion.
You cannot exclude new customers in advance, what matters is whether an orderer pays. And I don't think it's wise to predict problems based on previous transactions in which you yourself were not involved.
By the way, I didn't mean to attack you personally at all, but I see you could take it that way. Apologies for that.
PS Did you add to your text from 7:25 PM afterwards? I don't remember reading it like that yesterday.
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September 06, 2023 10:45
In certain cases, a buyer rattles a seller's feet.
The reverse is of course also possible.

Still, the rating system on LD is fine as it is now, in my opinion.
But it could use an extra touch.

I once had a nice idea to make that visually clear:
award someone a Pinocchio. It could also be done by selling someone a Trumpie. Or award a Dodo (animal that was so slow that it became extinct :)). The latter is really not that crazy. Usually no one at LD knows about a death, and the shop remains open...

After 3 such nominations, automatically disable (temporarily) the option to buy/sell. Until those things are cleared up.
Provided there is dialogue (with positive results), users can remove assigned nominations.

A buyer with 3 nominations can no longer continue shopping wildly without paying or saying anything. Without caring about the inconvenience it causes to the sellers.
A seller who, for whatever circumstances, receives 3 nominations will automatically have his shop changed to 'temporarily closed'. After all, if there are family or medical circumstances, that seller may not be able to do it himself, and then he is automatically protected (and so are the next potential customers). If it was an unforeseen situation (illness or accident), the shop owner can afterwards do what is necessary to get things back in order by entering into dialogue. Limited to single orders. Doable.
Without automatic closure it could have become too bad, and then the story might end completely. Impossible.

Anyone who sees one or two such decorations on the opposing team can be extra wary.
Anyone who really makes a mess (from 3 nominations) must first get their affairs in order before they can continue bricolage. If that is not possible, then the oil slick will no longer spread.

I then found an example of a shop with 10 ratings, of which 6 were red and 3 were gray. Found by chance.
A person responsible then had to intervene to manually close the shop. However, much damage had already been done.
If there was the option to nominate, the closure would have occurred automatically after 3 nominations. Nothing by chance, nothing manual, and 66% less impact.
Logical, rational, and effective.
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Rene
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September 06, 2023 11:38
Raoul62 ,
When giving (negative) feedback, you as a buyer can indicate that the seller does not appear to be active (does not respond to orders) or is fraudulent. We always look at these reports and close the shop if necessary. However, there are also people who already report shops if they do not respond within a day, so it is always necessary to look at all circumstances. Simply closing shops automatically could lead to unreasonable situations towards sellers.
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September 06, 2023 11:53
It's not 'just like that', Rene , it's after three nominations. To prevent worse. And you don't have to intervene manually. The person concerned, if possible, can arrange his affairs so that the nominations disappear. Otherwise the bad apple syndrome will stop.
If the person concerned is not able to do so, the oil slick will not spread any further.
This can limit serious consequences, especially in the circumstances of death or serious illness (or serious accident).
You will return after months in hospital and find your shop overloaded with the most hurtful and negative reviews. Then you want to go back to the hospital.
For highly valued sellers who will leave us, it will also greatly reduce the unwanted closing problems (after 100% suddenly a whole series of red evaluations).
It is indeed protection that does not require the intervention of those primarily responsible. unless a nomination has been really unreasonably awarded by 3 different people (sellers or buyers, it doesn't matter). However, then it is chance, fate and heredity. That exists, but not to a great extent (really very exceptional).
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September 06, 2023 11:59
I once experienced such a situation on another site. A 14-year-old girl, an avid stamp collector, had dozens of positive reviews.
and suddenly... one red ball after another. After a while, the administrators (manually) closed the account with the reason 'unreliable'.
The girl, I don't know why, had committed suicide a few weeks earlier. She remains immortalized on that other site with several insults to explain those dozens of 'red' balls (after at least a hundred green ones), with the explanation 'unreliable' as the reason.
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Rene
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September 06, 2023 12:01
Raoul62 , Then you could quite easily close a shop in revenge by placing 3 small orders and then nominating the shop to close each time. I see the advantage of doing things automatically (we have plenty of work), but in practice we also see unreasonable reports.
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September 06, 2023 12:46
I believe JurjenB1973 is in a negative spiral, both as a buyer and seller, see reviews, both as a buyer and sellers.

In my opinion, fazerco is right with the comment,
So ignore.

Don't make too much of it all!

I hope this text doesn't come across as too aggressive, Jurjen, otherwise you're out of luck.
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September 11, 2023 14:55
( You will return after months in hospital and find your shop overloaded with the most hurtful and negative evaluations. Then you will want to go back to the hospital.
For highly valued sellers who will be lost to us, it will also greatly reduce the unwanted closure problems (after 100% suddenly a whole series of red evaluations)) therefore a small booklet with your passwords and most important Sites, communicate to the family / very good friend / etc. where to find it so they can close your account
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September 11, 2023 20:29
Raoul62
It's just as the Baron says. The users also have a responsibility themselves. If they don't want to be seen as unreliable after death, then they should leave instructions!
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  • 6 messages
  • September 12, 2023 15:32
September 12, 2023 15:32
JurjenB1973 placed an order in my shop
Would that be abusing the feedback system?
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September 12, 2023 15:36
stpost
Do not post the same message twice on the forum.
By the way, a strange question, someone is apparently guilty before anything has been done.
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September 12, 2023 15:55
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  • September 12, 2023 15:55
September 12, 2023 15:55
Collectioneur
I once put an item in my shop for a very high price because Arco put this hint on the forum in 2015
Hint: anyone who does not yet have an item in their shop, and who may want to use the shop functionality later, would do well to put at least one item in their shop, possibly at a ridiculously high price.

If you then receive an order for that very expensive item from someone with whom you have just had a bad experience, then that line of thinking does not seem so strange to me.
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Rene
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September 12, 2023 18:39
stpost Very annoying. We're going to look into it. If this is just for revenge, it may be a reason to delete an account.
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