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  • 800 messages
  • June 28, 2019 21:26
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June 28, 2019 21:26

And again overloaded cookies etc deleted logged in again

And again 24 minutes later

Edit: 22.05 1 item added 22.07 overloaded

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TomV
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  • 39 messages
  • June 28, 2019 21:30
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June 28, 2019 21:30

I now have that message again. Has been the same regularly since the day before yesterday.

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  • 52 messages
  • June 28, 2019 21:53
June 28, 2019 21:53

Same problem again here, Browser (Chrome) reset and cookies (25 pieces) from Catawiki manually removed. It didn't help.

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  • 1,194 messages
  • July 02, 2019 11:21
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July 02, 2019 11:21

update 11:21 feedback loading is still slow

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  • 703 messages
  • July 02, 2019 17:18
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July 02, 2019 17:18

Just another overload notification

Maybe a coincidence, but I clicked on an email from Catawiki in my mailbox and I get this message:

Suspicious link

This link leads to a site that is not trusted. Are you sure you want to continue to service.catawiki.com?

Never is otherwise !!

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  • 800 messages
  • July 02, 2019 18:50
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July 02, 2019 18:50

Just log in after a few days and immediately overloaded except on the forum. I can't get in anywhere else, not in my shop in my collection etc

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  • 4 messages
  • July 02, 2019 19:37
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July 02, 2019 19:37

Yep, overloaded again. Already reported to the administrator once. Referred to the forum. But what does this benefit me now? Could it be because of all those repeats on TV?

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  • Catalogue manager
  • 8,580 messages
  • July 02, 2019 23:53
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July 02, 2019 23:53

If it were easy, it would have been solved long ago.

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  • 1,194 messages
  • July 03, 2019 11:21
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July 03, 2019 11:21

11:21 overload

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  • Catalogue administrator
  • 176 messages
  • July 03, 2019 18:47
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July 03, 2019 18:47

6:47 pm overloaded again

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  • 56 messages
  • July 03, 2019 18:51
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July 03, 2019 18:51

Everything works fine here. Thank you Arco for the fast and correct service!

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  • 1,194 messages
  • July 04, 2019 11:46
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July 04, 2019 11:46

11:46 loading feedback slow

@arco any idea what's going on and when it will be fixed?

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  • 343 messages
  • July 04, 2019 12:03
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July 04, 2019 12:03

12.03 overloaded

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  • Catalogue manager
  • 8,580 messages
  • July 04, 2019 13:41
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July 04, 2019 13:41

@puurveen

No, but that doesn't necessarily mean you should be bleating on forums that have nothing to do with us. Be civilized ...

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  • 1,194 messages
  • July 04, 2019 13:48
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July 04, 2019 13:48

just asked a polite question arco!

and what other forums should I know myself

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  • Catalogue manager
  • 8,580 messages
  • July 04, 2019 13:55
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July 04, 2019 13:55

Could be, but I don't feel like answering you in detail anymore. That's why I keep it short. Sorry.

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  • 2 messages
  • July 04, 2019 14:36
July 04, 2019 14:36

Cannot track & amp; trace code. Very annoying.

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  • 26 messages
  • July 04, 2019 16:47
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July 04, 2019 16:47

Copying earlier lots suddenly no longer works today. A draft lot is created but the copying of the data of the lot to be copied hangs.

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  • 26 messages
  • July 04, 2019 17:14
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July 04, 2019 17:14

Just got off the phone with customer service. Entering new lots and duplicating previously sold lots doesn't seem to work idd. Is being worked on. Will be resolved quickly because if it is not possible to offer lots, they can close the tent.

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  • Catalogue manager
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  • July 04, 2019 18:32
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July 04, 2019 18:32

Understandably, there is frustration that Catawiki has technical problems, but it mainly concerns complaints about the auctions and Customer Service is the only point of contact for this. As it concerns Catawiki's own business, we will undoubtedly work hard to remedy this.

There is no point in always reporting this frustration on the collectors forum.

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  • Catalogue administrator
  • 2,918 messages
  • July 04, 2019 21:00
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July 04, 2019 21:00

I don't place anything for the auction nor before the shop

added item to catalog on Tuesday

very long hourglass when message that it took too long

after that item added again item placed took longer than in the past

suddenly placed 2x item in catalog

Today existing item added to my collection changed item, though double LP went reasonably well but not very fond

ok consulting your own collection especially with a lot of info double LP with many tracks is difficult / slow

now I have something of it, today I will not be able to do another day tomorrow (it is a hobby)

but will be happy when the leak emerges

Arco and team success

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  • Catalogue administrator
  • 2,918 messages
  • July 07, 2019 14:00
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July 07, 2019 14:00

Thought Sunday afternoon, sit down for a while.

Catawiki is temporarily overloaded.

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  • 2 messages
  • July 07, 2019 14:30
July 07, 2019 14:30

The moderator keeps referring to customer service, but they currently only respond after 7 days, and calling is certainly not an option, just try it once I would say

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Ted
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  • 1,139 messages
  • July 08, 2019 12:05
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July 08, 2019 12:05

The moderator always refers to customer service

And that is the only thing we can do / advise. Keep trying to contact customer service. For the rest, we have no influence whatsoever on the ins and outs of the auctions.

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  • 3 messages
  • July 12, 2019 20:08
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July 12, 2019 20:08

Not all about auctions. Again, when I try to add an item to the catalog, the site crashes. Went well for a while, now problems again. Pffff.

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