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  • Catalogue administrator
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  • July 07, 2020 12:30
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July 07, 2020 12:30

Something wrong with the app?

Syncing failed (anymore). I reinstalled the app on both my iPhone and iPad and then get the sync screen. After entering the username (100% correct) and password (ditto, even changed extra times) I get the answer "wrong username or password).

Logging into Safari or other browsers is fine.

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  • Catalogue manager
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  • July 07, 2020 12:43
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July 07, 2020 12:43

Strange, you're not alone. You are using your new LD password, right?

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  • Catalogue administrator
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  • July 07, 2020 14:03
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July 07, 2020 14:03

Used my new LD password. Because it didn't work, changed ww, etc etc. No problems with Safari and other browsers.

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  • July 07, 2020 14:15
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July 07, 2020 14:15

Very strange! I'll check if I miss anything. In any case, we are not going to fix it in the CW version, as the new LD version will arrive very soon and it just works there. Just a week's worth, I guess.

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  • Catalogue administrator
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  • July 07, 2020 16:10
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July 07, 2020 16:10

Great, thanks in advance.

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  • 38 messages
  • July 08, 2020 11:20
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July 08, 2020 11:20

Here it is no longer possible to log in to the app (not even with an LD password). I use the Iphone app.

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  • Catalogue administrator
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  • July 08, 2020 13:18
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July 08, 2020 13:18

Again a problem logging in to my IPhone. Used new password but got the message "wrong username or password".

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  • 49 messages
  • July 11, 2020 01:12
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July 11, 2020 01:12

I was just able to sync again on my iPad.

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July 11, 2020 08:43

I hope that with the new version the sync will remain active automatically. At this point I keep having to "wake up" my android for the sync to continue.

If you touch the screen in the meantime, the synchronization will stop and you can try again an hour later.

So I am always as sweet as I want to do, and can put my device back on +/- 100 times.

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  • 38 messages
  • July 11, 2020 08:54
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July 11, 2020 08:54

I hope that with the new version the sync will remain active automatically. At this point I keep having to "wake up" my android for the sync to continue.

If you touch the screen in the meantime, the synchronization will stop and you can try again an hour later.

So I am always as sweet as I want to do, and can put my device back on +/- 100 times.

Adjusting hibernation / power management before making a sync request, might that help?

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  • July 11, 2020 08:57
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July 11, 2020 08:57

I'm going to give it a try. Other apps will continue as normal.

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  • 38 messages
  • July 11, 2020 08:59
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July 11, 2020 08:59

I was just able to sync again on my iPad.

Here on Iphone it is possible to log in to the app again. The synchronization first hung on the request for a full ten minutes (however only 1 week ago) but then started anyway.

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July 11, 2020 09:59

Indeed, I always set my sleep time from 15 minutes to 'never' before syncing. It cannot run in the background.

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  • 42 messages
  • July 11, 2020 12:42
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July 11, 2020 12:42

Now the synchronization is also successful.

However, the photos of the front and back of the comics inserted after the transition to LastDodo are not visible.

Instead, under "Catalog Data" (where the photos normally are) it says eg in case of Storm 32: The sacrifice of Narvatica - HC - ed. L

https://assets.lastdodo.com/assets/catalog/assets/2020/7/7/d/b/5/thumb1_db5b186e-c03b-11ea-8d91-1b48d0b7a1f0.jpg.

Photos of comics from before the transition to LastDodo are OK.

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  • Catalogue administrator
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  • August 07, 2020 18:16
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August 07, 2020 18:16

I see an error has already been reported.

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  • August 11, 2020 21:16
August 11, 2020 21:16

Be happy to add something.

Anyone who works the site ... does something you (I) want ..

because that doesn't work for me ..

is not calmly stated ... it is NOT.

It will be back as it was, booklet, pen ... alphabet ...

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  • Catalogue administrator
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  • August 24, 2020 22:48
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August 24, 2020 22:48

How hot or how is the new app to replace CW Collect! called?

I have searched the Play Store but I don't come across a convincing app name yet.

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  • Catalogue manager
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  • August 24, 2020 23:04
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August 24, 2020 23:04

He is not there yet. Almost ...

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