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  • 14 messages
  • July 05, 2020 08:28
July 05, 2020 08:28

Hi,

The Export Comics Collection option "stands still".

I get the message:

"The export will be made! You will receive an email as soon as the export is ready. If the site is busy it may take a while.

Number of waiting for you: 32. "

Last night there were 25 more.

In addition, when I sync my collection to the app on my phone, I get the message "Your sync request is still pending".

I can fully imagine that these two issues are directly related.

Can this be viewed?

Thank you!

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  • Catalogue manager
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  • July 05, 2020 09:20
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July 05, 2020 09:20

Discovered late last night. Suspect that a queue is at a standstill. We are now looking at ...

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  • 14 messages
  • July 05, 2020 09:28
July 05, 2020 09:28
Super! Thanks, also to the people behind the scenes.
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  • Catalogue manager
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  • July 05, 2020 10:14
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July 05, 2020 10:14

@fenstrips

Try that sync again, will you?

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  • 14 messages
  • July 05, 2020 11:12
July 05, 2020 11:12

Hi,

Export: Number of waiting for you: 37.

Synchronization: not started after 10 minutes.

After those 10 minutes tried again to start the syncronising and

"Your sync request is still pending".

It seems to me that things are still "hanging".

ps, I would like to test / vake again if that's useful.

I will keep an eye on this forum (I am already getting emails when messages are posted in this thread).

Greetings and Thanks!

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  • Catalogue manager
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July 05, 2020 11:20

Okay, now I know for sure that the sync is also going through the queue that apparently is hanging. Let's solve it.

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  • 14 messages
  • July 05, 2020 13:13
July 05, 2020 13:13

Hi,

I just received emails that the export was successful.

Requesting a new export worked fine and the app syncing also worked well.

Seems to me the problem has been fixed.

Thank everyone!

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Morits
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  • July 05, 2020 13:56
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July 05, 2020 13:56

I also just received the first confirmation

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Morits
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  • July 05, 2020 14:25
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July 05, 2020 14:25

Just added bulk and it went as usual ...

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