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BLZ
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  • 27 messages
  • July 02, 2020 19:47
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July 02, 2020 19:47

Hello,

I cannot send invoices through the site.

Are they working to fix this?

Thank you

Ronny

BLZ Shop

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Rene
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  • July 02, 2020 19:48
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July 02, 2020 19:48

Yes, that is being worked on. Sorry for the inconvenience.

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BLZ
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  • 27 messages
  • July 02, 2020 19:53
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July 02, 2020 19:53

OK Thanks, no problem!

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  • 3 messages
  • July 02, 2020 22:42
July 02, 2020 22:42

Dear people,

Is there any solution in sight to the invoice sending problem?

The confirmation e-mails of incoming orders have just been received, but we cannot do anything else with orders.

Also the function 'combine orders' does not work yet.

And of course we are also very happy with this restart, and we shout very loudly Hooray!

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  • 3 messages
  • July 02, 2020 23:09
July 02, 2020 23:09

PS, Combining invoicing and orders works again and thank you for this quick solution! Hurray again!

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  • Catalogue manager
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  • July 03, 2020 08:09
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July 03, 2020 08:09

I am successful in sending the invoice, at least the system indicates that it has been sent. However, I do not receive a confirmation email from LastDodo (yet).

Downloading and / or printing does not work, I get the message:

The page is not redirecting properly

Firefox has determined that the server is redirecting the request for this address in a way that will never end.

This problem can sometimes be caused by disabling or rejecting cookies.

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  • 2 messages
  • July 04, 2020 09:02
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July 04, 2020 09:02

good morning

the system says that the invoice has been sent but I do not receive a copy and the buyer does not receive an invoice even after sending the invoice again

MVG Valverde

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  • Catalogue manager
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  • July 04, 2020 10:46
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July 04, 2020 10:46

Problem has been reported.

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  • 2 messages
  • July 04, 2020 11:10
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July 04, 2020 11:10

thank you

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  • 3 messages
  • July 04, 2020 13:19
July 04, 2020 13:19

Unfortunately sent invoices do not arrive even though they have been sent. And the copy message is also not there.

The question now is, will the previously sent messages be delivered later?

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nlae
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  • 210 messages
  • July 05, 2020 12:07
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July 05, 2020 12:07

Sending invoices is possible and they arrive but updating invoices does not work yet - Mean from invoiced to paid and from paid to sent.

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  • Catalogue manager
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  • July 05, 2020 13:57
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July 05, 2020 13:57

If all goes well, emailing invoices will work again ...

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nlae
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  • 210 messages
  • July 05, 2020 14:04
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July 05, 2020 14:04

Mailing is no problem, just changing status does not work yet

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  • 5 messages
  • July 05, 2020 14:38
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July 05, 2020 14:38

A new invoice that I have sent went well and has arrived. I also had problems with new input to the system and that has also been resolved. Only the invoice I sent yesterday has not yet reached the recipient.

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  • Catalogue manager
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  • July 05, 2020 15:19
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July 05, 2020 15:19

Then just send again ... Should work now.

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  • Catalogue manager
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  • July 05, 2020 19:39
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July 05, 2020 19:39

Then just send again ... Should work now.


Sending the invoice again works. I now also received the copy as a seller.

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  • 5 messages
  • July 06, 2020 20:10
July 06, 2020 20:10

I hear from the buyer that he has not received an invoice.

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  • Catalogue manager
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  • July 06, 2020 20:20
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July 06, 2020 20:20

Did you get a copy yourself? And if so: when?

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  • 5 messages
  • July 06, 2020 20:32
July 06, 2020 20:32

hi Arco

no I did not receive an email either. but the moment of invoice was the same as the transition from catawiki to Lastdodo.

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  • Catalogue manager
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  • July 06, 2020 21:27
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July 06, 2020 21:27

Then there was a problem with that. That has now been resolved, so you can resend the invoice with that order ...

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