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  • 4 messages
  • April 06, 2020 22:00
April 06, 2020 22:00

I have been complaining for 14 days that I cannot log in to my desk-top. Always get standard answers, Catawiki cannot call. Last time my IP address was blocked, think this is now too. Tried a different computer this weekend, logging in is not possible via the app. Catawiki has not answered for more than a week! HELP!

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  • Catalogue manager
  • 8,580 messages
  • April 06, 2020 22:36
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April 06, 2020 22:36

You really have to go to customer service for login problems. Why can't you call them?

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  • 35 messages
  • April 20, 2020 16:14
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April 20, 2020 16:14

Unfortunately, there is no point in having to go to customer service. Because they won't help you if you send them a message about this. See my own topic just started here.

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  • 4 messages
  • April 20, 2020 16:41
April 20, 2020 16:41

I called them, but they didn't know a solution. Because of a comment she made about the provider, I continued to search for myself. I solved the problem, it was in the Ziggo virus scanner that I use. Putting extensions back in the virus scanner solved the problem. They think along and Laura is great!

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  • 35 messages
  • April 20, 2020 16:43
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April 20, 2020 16:43

Thank you. I also use that scanner as a virus scanner. Check it out.

Coincidentally I just reinstalled my PC. The Ziggo scanner is not yet on my site and now I am able to log in. So you will be right about Ziggo security.

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  • 4 messages
  • April 20, 2020 18:48
April 20, 2020 18:48

Great, someone helped again!

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  • 35 messages
  • April 20, 2020 18:55
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April 20, 2020 18:55

Had many more problems with PC in recent days.

Reinstalled, I also regularly received Catawiki on many pages. This page is not private notifications.

Could not e-mail to KPN customers sometimes not e-mail at all.

Now PC reinstalled thanks to you removed the security of Ziggo and no more problems, everything runs perfectly again.

Apparently a bad update came into the program causing all this.

But I am glad it is finally working again.

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  • 2 messages
  • April 22, 2020 15:21
April 22, 2020 15:21

Send me the telephone number of the customer service !!

Because these are unreachable for me, I am on a band or an unreachable phone number, I have been waiting for my purchased stuff for over a month. It seems to me that they may just try to contact the seller.

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  • 4 messages
  • April 22, 2020 15:49
April 22, 2020 15:49

0800-0900108, I had to look for a while too! Is a free number

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