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  • 2 messages
  • April 02, 2020 14:09
April 02, 2020 14:09

Hello,

I have moved from France to the Netherlands, but I am unable to change the address (country cannot be changed) in my account information? How does this work?

Greetings,

Marsha

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  • Catalogue manager
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  • April 02, 2020 14:33
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April 02, 2020 14:33

The country is stated under your surname, right?

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  • 2 messages
  • April 02, 2020 14:49
April 02, 2020 14:49

Yes, that is correct, but you cannot click / change this. It is also written under the country that this cannot be changed ..

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  • Catalogue manager
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  • April 02, 2020 15:11
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April 02, 2020 15:11

That's strange. I advise you to call customer service, because they manage the accounts.

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