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  • 207 messages
  • December 01, 2019 12:58
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December 01, 2019 12:58

When I check the option "Temporarily close shop" via my shop settings, I receive the following error message:

Access Denied

You don't have permission to access "http://www.catawiki.nl/user/edit_shop" on this server.

Reference # 18.8cf81402.1575200469.4cd056d5

Because of this it is not possible to temporarily close my shop during my vacation.

Error message appears when using both Microsoft Edge and Google Chrome browsers. Do others also suffer from this and can the problem be handled by someone?

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  • Catalogue manager
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  • December 01, 2019 13:02
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December 01, 2019 13:02

I just did it for you.

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  • 207 messages
  • December 01, 2019 13:20
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December 01, 2019 13:20

Thank you Arco :-)

If I cannot reopen the shop after my vacation, I will also notify you.

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  • 1,907 messages
  • December 01, 2019 14:48
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December 01, 2019 14:48

I get the same message when I want to add photos to items in my collection. Scans will work. Has nothing to do with size, my pictures are not big by KB size. I also have Firefox.

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  • 8 messages
  • September 02, 2023 13:08
September 02, 2023 13:08
I'm having the same problem. I cannot temporarily close the shop. I'm going on holiday from September 7th. until September 20. 2023

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  • Catalogue manager
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  • September 02, 2023 13:15
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September 02, 2023 13:15
boedelverkoop
You go to My shop, then Shop settings .
Scroll down and then you can set your shop to "Shop is temporarily closed".
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  • 8 messages
  • September 02, 2023 16:02
September 02, 2023 16:02
I found that, but it has been saying all week: An error has occurred, please try again later
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  • Catalogue administrator
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  • September 02, 2023 16:05
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September 02, 2023 16:05
When I try to go to the estate sales profile, Collectioneur , an error is displayed. Something is wrong?.
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  • Catalogue administrator
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  • September 02, 2023 16:33
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September 02, 2023 16:33
Also a weird thing Rene ... when I click on the profile name, boedelverkoop , I also get an error:


An error has occurred. Try again.


There is something wrong with the profile.
The season of rarities has apparently begun.

Also when searching by name with collectors, when clicking on the name found.

Even more impressive at 'View all shops'. If you search for that name, you immediately get that error message. So he finds it but cannot show it.
searching on a name of a shop that does not exist must give result '0' (eg search on shop 'Pietsnot').
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  • Catalogue administrator
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  • September 02, 2023 16:48
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September 02, 2023 16:48
A month ago they also had one with a broken profile. You'll have to search the forum.
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Rene
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  • LastDodo Team
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  • September 02, 2023 18:52
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September 02, 2023 18:52
boedelverkoop , Let's see what's going on. Thanks for reporting.
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  • 8 messages
  • September 02, 2023 19:32
September 02, 2023 19:32
Okay, if they don't find me now, it won't be a problem during my holiday.
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Rene
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  • September 02, 2023 21:57
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September 02, 2023 21:57
boedelverkoop Fixed. Just give it a try.
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  • 8 messages
  • September 03, 2023 14:34
September 03, 2023 14:34
It worked. Thank you.
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