6of 6
  • 1,527 messages
  • July 04, 2014 15:47
10K
added
25K
prices
10
info pages
1K
posts
July 04, 2014 15:47

Did not find an item and I decide to enter it:

Enter adventure omnibus and I get six items that are in catalog, but No. 5 is not listed.

Afterwards it appears to be listed in the catalog as 82779

What could be improved about this ??

Message has been translated from Dutch
Show original message
  • Catalogue manager
  • 8,580 messages
  • July 04, 2014 15:54
10K
added
1K
prices
50
info pages
250K
reviews
5K
posts
July 04, 2014 15:54

Do not search between the loose sand in which Catawiki wants you to believe, but (only) via the sections. By the way, I notice that after installation of the new search engine much more double entry is made than before ... So predictable ... And such a waste of everyone's time ...

Message has been translated from Dutch
Show original message
  • 1,527 messages
  • July 07, 2014 15:09
10K
added
25K
prices
10
info pages
1K
posts
July 07, 2014 15:09

We have to get used to the new search engine, but for the time being that isn't working too well :(

Message has been translated from Dutch
Show original message
  • Catalogue administrator
  • 324 messages
  • May 06, 2016 10:08
2.5K
added
10K
prices
250K
reviews
250
posts
May 06, 2016 10:08

What you find with the search engine depends on your starting point. If you are in the Comics section and you are looking from there for Tintin in Switzerland, you will not find the 1978 Caramba edition because it falls in the Magazines section. If you do not know (or do not think about this disguise) of the search engine, you will not find the item you are looking for and so you enter it. And then someone with the best of intentions will spend time carefully entering the "missing" item.

If your starting point is the catalog, you will come across the item you are looking for. Hopefully something can be done about this, because it is now a waste of time and irritating for importers if their item is rejected or marked as a duplicate.

Message has been translated from Dutch
Show original message
Morits
POWER
  • Catalogue administrator
  • 4,226 messages
  • May 06, 2016 10:36
1K
added
10K
prices
25K
reviews
2.5K
posts
May 06, 2016 10:36

If you pay attention, it will be stated at the top that you have found what you are looking for, but also that you can search in all sections. It does not say very conspicuously, but it does say directly below the message that you have found it ...

Message has been translated from Dutch
Show original message
  • Catalogue administrator
  • 324 messages
  • May 06, 2016 16:17
2.5K
added
10K
prices
250K
reviews
250
posts
May 06, 2016 16:17

You are absolutely right. I've overlooked that. Whether it is logical or clear is something else. You will see in the search box "search the catalog" and not the section where you happen to be at that moment (search the comics section). Above you see under the blue catawiki logo, catalog that you are to all sections. If you've searched and got results, go to results first and don't scan your screen for other things.

Again, I could and maybe should have seen it, but it could be (much) clearer.

Message has been translated from Dutch
Show original message
6of 6